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Management: Most Popular Articles

These articles are the most popular over the last month.
Key Performance Indicators ...
Key Performance Indicators, also known as KPI or Key Success Indicators (KSI), help an organization define and measure progress toward organizational goals.
Team Building
Team building exercises and icebreakers can help build a sense of team in your people, helping them find the team in teamwork
Management 101
Management 101 is a basic look at management, a primer, from John Reh, your Guide to Management
Job Interview Questions to Ask
What are the top questions a manager wants to ask of a prospective employe in a job interview and what do they tell you.
Pareto's Principle, 80-20 Rule
Pareto's Principle or the 80-20 Rule helps you manage those things that really make a difference to your results
Project Management 101
Project Management 101 outlines the four basic things a project manager must manage successfully.
Management Tips
Quick Management Tips on Leadership Business Management Personal Development Marketing Quality and More to Make You More Effective
Cost Benefit Analysis
Cost Benefit Analysis is a technique used to determine whether a planned action will turn out good or bad. Here is how a cost benefit analysis is done.
Be A Better Manager
How To Be A Better Manager - some key skills and abilities that help anyone be a better manager.
Benchmarking
Benchmarking is the process of determining who sets the standard and what that standard is. It is done to motivate people to improve toward that goal. This articles will help you establish benchmarks and move your organization toward them.
Customer Satisfaction Survey
The best way to find out whether your customers are satisfied is to ask them. What you ask and how you ask are important. The most important thing is what you do with their answers.
Manager
Glossary definition of manager, what it is and how manager relates to other management jobs
Manage Predictive Not Reactive
Good Management Is Predictive Management Not Reactive Management, This article explains the difference between predictive management and reactive management and outlines how to improve your skill in predictive management.
Org Charts, a Management Tool
Read how Organization Charts can be effectively used as a Management Tool, not just a passive reflection of the way an organization has evolved.
Manage A Project
Article describes the steps in managing any project and the order to do the steps for successful project management
The Best Leader I Ever Knew
Leadership is making people want to move together in the same direction. Being a leader is very different than being the boss. Here's how to spot the difference.
Mentoring: What is a mentor?
There is little that can give you the satisfaction of being a mentor. Mentoring: what is a mentor, finding a mentor, how to be a mentor
Business Management Glossary
Glossary of Business Management Terms, an A to Z Dictionary of Management Terms, from John Reh your Guide to Management
How to Manage
How to Manage provides short lessons in basic management tasks for managers who want to get better.
Write a Mission Statement
a simple how to on writing a mission statement
From Manager to Leader
In this guest article, From Manager to Leader, Leslie Kossoff explains the difference between management and leadership and details a step by step plan for anyone to become a leader.
To Do Today To Be Better Mgr.
Ten things you can do today to become a better manager
Sick Leave vs. Paid Time Off
Employers have been moving to unspecified paid time off (PTO) instead of separating sick leave and vacation. Supposedly, it's good for employees because those that stay healthy have more vacation time, but is it really? Too often it just means sick workers come to the workplace and spread germs. It's time for companies to insist on sick leave so sick employees stay home.
Dealing With Difficult People
Dealing With Difficult Employees helps managers prepare a plan, confront the behavior, and find a solution to the inappropriate behavior of difficult employees.
Read An Income Statement
How to Read an Income Statement is a description of the line items typically found in a company's income statement.
Coaching: When To Step In
Employees can't learn if their manager does their work. You have to let people make mistakes if they are to learn. You can't just let them flounder on their own. Employee Coaching: When To Step In helps you decide when to step in and when to hang back and let them learn.
About Surviving Layoffs
Surviving layoffs or RIF means learning these coping survival skills for managers and employees
Supervisor
Glossary definition of supervisor, what it is and how supervisor relates to other management jobs
Company Culture
Company Culture, what it is and how to change it. How do you assess your current company culture. How do you change the company culture if necessary to align it to your values.
Sample Income Statement
Sample of an Income Statement. This is an example of the line items typically found in a company's income statement.
The Annual Performance Review
The Annual Performance Review is usually a waste of time. Here is how to maximize the benefits from this required time waster
New Manager Mistakes
List of mistakes many new managers make and how to avoid them
Management Pros Share Secrets
Seasoned Managers offer their tips for new managers.
Is Management For Me?
Is Management For Me? examines the pros and cons of taking a management path in your career.
Top Management Books
A list of ten key business management books you need to read to improve your management skill and people management abilities.
General Manager
Glossary definition of general manager, what it is and how general manager relates to other management jobs
Plan Pt 4, Manager as Leader
Manager's Annual Plan, Part 4 - The Manager As Leader a multi-part series looks at the importance of the leadership skills in a manager
Matrix Management
Glossary definition of the business management term Matrix Management
Give Positive Feedback
How to give positive feedback describes the steps to motivate employees through public recognition of their successes
HRIS
Glossary definition of the business management term HRIS, Human Resources Information System
Restricted Stock FAQ
Restricted Stock grants, an FAQ, frequently asked questions, about what they are and how they compare to stock options
Build an Org Chart
a simple how to on drawing an org chart
Help Reduce Stress At Work
Work can be a stressful place, whether in an office, a factory, a school or wherever you earn your living. There are specific things you can do that will help you reduce your stress at work and better cope with it.
Management Career Paths
Here is a page that leads managers to what they need to know. It is based on where you are in your career and where your interests lie. On each visit you can go further along the path, retrace steps along the same path, or start down a new path.
Mentoring: Being a Mentor
There is little that can give you the satisfaction of being a mentor. Mentoring: what is a mentor, finding a mentor, how to be a mentor.
New Employee Training
Getting off on the right foot. New Employee training - is it worth the investment?
Restricted Stock Is Better ...
Giving Restricted Stock Is Better Than Giving Stock Options, even for high-tech start up companies in Silicon Valley, from John Reh your Guide to Management
Give Negative Feedback Properl
when you need to give negative feedback, here are the things to remember
Relax Your Office Dress Code?
Should You Relax Your Office Dress Code? - why you need a written dress code, regardless of how casual or formal
Leadership Books
Top three leadership books
Planning and Organizing
Planning and organizing are essential to the success of any manager. In this special we look at how to plan and organize better
Plan Pt 1, What Are We Doing?
Manager's Annual Plan Part One What Are We Doing begins the multi-part series on how to analyze your company and make it better, from John Reh your About.com Guide to Management
Good Customer Service
Good Customer Service Is No Longer Enough, Management Guide John Reh interviews communications expert Dianna Booher.
Managing Change: Managing Fear
Managing Change, Managing People's Fear. Change is natural and good. People's reaction to change is unpredictable and irrational, but can be managed. By John Reh
A To Do List That Works
Doing a to do list like this works. You will get more done and feel better about yourself.
Meeting Management
Tips for meeting management to make your meetings more productive.
Key Driver Analysis
Many factors have an impact on customer satisfaction and loyalty. You don't have enough resources to attack all the problem areas. Key driver analysis tells you what is most important to your customers and where to spend your money for the greatest impact. Key driver charts help you understand the results of a key driver analysis quickly so you can take action.
Are You Management Material
How To Tell If You Are Management Material - a top 10 list and pointers on how to be a better manager, from John Reh, your About.com Guide to Management
There Is No "I" In Team
Sports teams not always a good analogy for building teams and teamwork in workplace business environment.
Day One Management
Day One Management provides a plan for managers just beginning their careers.
Write An RFP
How To Write An RFP details the steps in writing a successful RFP Request for Proposal or RFQ Request for Quote or Quotation
Fix problem, not blame
Tip L1, Fix the problem, not the blame
Retail Management Tips
Quick Management Tips on Leadership Business Management Personal Development Marketing Quality and More to Make You More Effective
First Day Manual for Managers
The things a Manager needs to do on his or her first day, if not before.
How to Give Orders
Instead of giving orders, a smart manager gives instructions. Learn how to give instruction instead of giving orders to become a better manager.
Office Romance
Office romance is fairly common these days as the office is where we spend so much of our time. Handled well it can lead to a relationship. Handled badly it can lead to a lawsuit for harassment.
Golf Team Building Exercise
Team building exercises and icebreakers can help build a sense of team in your people, helping them find the team in teamwork. Golf or golfing works well, even with non-golfers.
Non-Disclosure Agreements
Non-Disclosure Agreements (NDAs) To Protect Your Intellectual Property - a look at how Non-disclosure Agreements can protect your Intellectual Property
Right People in Wrong Jobs
The Right People in the Wrong Jobs - how you can make your people, and yourself, more productive and happier at the same time, from John Reh, your About.com Guide to Management
Hire, Inspire, Admire, Retire
An employee life cycle is the steps the employees go through from the time they enter a company until they leave. Managers are in a key position reduce employee cost using the condensed employee life cycle of HIAR (pronounced hire) - Hire, Inspire, Admire, Retire.
Don't DO Anything
Tip L4, Don't DO Anything
Cross Training Employees
Cross training is training someone in another activity that is related to their current work. It saves you money and makes them happier.
Business Email Is Not Chatroom
Businesses waste too much time and money due to confusing emails. Treat business email as you would any other business communication. Make it clear and to the point. Don't let it sound like a teenage chat room.
Mentoring: Finding a Mentor
There is little that can give you the satisfaction of being a mentor. Mentoring: what is a mentor, finding a mentor, how to be a mentor.
Set S.M.A.R.T. Goals
Tip L12, Set S.M.A.R.T. Goals
Lunch and Learn
Lunch and Learn, A Program To Help Employees Grow explains what a lunch and learn program is and how to set one up so the company and the employees both benefit from it.
Tell people what you want
Tip L2, Tell people what you want, not how to do it
Request for Quotation
Glossary definition of the business management term RFQ, Request for Quotation. See also RFP, Request for Proposal.
Strategic Planning and Vision
Planning is essential to the success of any organization. In this special we look at what planning is, how to do it successfully and the role of corporate vision in planning.
Independent Consultant taxes
Some (US) tax implications of being an Independent Consultant, from your About.com Guide
The Lesson of the Red Horse
The Lesson of the Red Horse stresses the importance of employee motivation and its effect on performance, from your About.com Guide to Management
Annual Reviews A Waste Of Time
Annual Performance Reviews are a waste of time because of the time lapse involved. Includes tips for doing them better.
Senior Manager
Glossary definition of senior manager, what it is and how senior manager relates to other management jobs
Getting A First Management Job
Getting A First Management Job, what you need to know and do to get that first management job.
Best Companies to Work For
Many organizations publish "best companies" lists. This article links to many of the "best companies to work for" lists
Vest / Vesting
glossary definition of vesting as it pertains to stock and options
The Toxic Boss Syndrome
The toxic Boss Syndrome. A toxic boss can sap a company's spirit and hurt its bottom line. Here's how to spot them and deal with them.
Quality Management Tips
Quick Management Tips on Leadership Business Management Personal Development Marketing Quality and More to Make You More Effective
Leslie Kossoff Interview Part1
Leslie Kossoff, author of Executive Thinking: The Dream, The Vision, The Mission Achieved discusses her book and its leadership implications for management
Set a Dress Code
If anyone in your organization deals with the public, you should have a dress code for all employees. A dress code is a simple document that tells people in various functions what is appropriate work attire, and why.
Alternatives to Layoffs
Reducing the workforce has become an automatic response for companies who need to cut costs to look good for Wall Street. It's wrong. It's counter-productive. It should be a last resort, not a first choice for a skilled executive.
Vision, Strategy, and Tactics
Vision, Strategy, and Tactics. What they are, how they differ, and how to use them to make your organization successful
Talking Out Loud
Talking Out Loud, a guest article by Leslie Kossoff, emphasizes that it's not enough to have great thoughts you have to have the courage to let the words out of your mouth ahead of time. That is hard, but it is necessary if you are to be a leader
Take Ownership of Your Job
Your success often depends on your ability to take ownership of your job. Don't just do the job, but own it and really do it the best it can be done.
Lead by example
Tip L7, Lead by example
Job Enlargement
Glossary definition of the business management term Job Enlargement
Manage the function
Tip L3, Manage the function, not the paperwork
Get out of your office
Tip L6, Get out of your office
Know Your GPM
Tip L14, Know Your GPM
Plan Pt 2, Reaching Your Goals
Part Two - Reaching Your Goals, next in a multi-part series on how to analyze your company and make it better, from John Reh your About.com Guide to Management
Delegate, Don't Just Dump
Most managers don't know how to delegate. They hold on to tasks that others should be doing for them or they just dump those tasks onto subordinates. Both are wrong. Learn these secrets to delegating and it will make your job easier and make your employees happier.
You Need An Email Policy
You Have To Have An Email Policy - why you need an email policy and how to create one , from John Reh your About.com Guide to Management
good start
Tip L5, You never have to make up for a good start
Bowling Team Building Exercise
Team building exercises and icebreakers can help build a sense of team in your people, helping them find the team in teamwork. Bowling works well, even with non-bowlers.
Getting Your Point Across
Getting your point across means concentrating less on what you want to say and more on what you want them to hear.
Weekly Management Tips
Weekly Management Tips, from your Management Guide
Writing for Business
Writing, whether for business or any other purpose, has certain rules for success. To write effectively follow these rules.
Make a difference
Tip L21, You have to make a difference
looking good
Tip L9, Don't get caught up in 'looking good'
Job Enrichment
Glossary definition of the business management term Job Enrichment
Delegate the easy stuff
Tip L8, Delegate the easy stuff
Improve Organization Planning
Improving Organizational Planning and Communication describes how to create the killer org chart, and what org charts really can do for an organization's culture and effectiveness.
Leaders create change
Tip L18, Leaders create change
Train Your Supervisors
Tip L15, Train Your Supervisors
KPI
Glossary definition of Key Performance Indicators (KPI).
You Can't Manage Not Measured
You can't manage what you don't measure. It is an old management adage that is accurate today. Unless you measure something you don't know if it is getting better or worse. You can not manage for improvement if you don't measure to see what is getting better and what is getting worse. This article, You Can't Manage What You Don't Measure, helps you know what to measure and how.
Your Boss Is Watching You
More companies are monitoring their employees electronically. Why? What can you do about it?
Where are you going?
Where are you going? - finding and setting your goals will make you a better manager.
Preventing Workplace Violence
Keeping The Lid On - Alarming statistics on violence in the workplace and what you can do to prevent it, from John Reh your About.com Guide to Management
Crisis Planning
Survive the Unthinkable Through Crisis Planning, a serious look at crisis management and crisis communications, outline how to prepare your business to survive a crisis or a disaster.
But Am I Making Any Money?
But Am I Making Any Money - skyrocketing sales are not any good unless you make a profit from each one.
Day One Management (cont.)
Day One Management provides a plan for managers just beginning their careers.
Lessons Learned From Enron
The many lessons learned from the Enron and Arthur Andersen debacle include the danger of yes-men and lack of dissent.
What Good People Really Cost
What Good People Really Cost looks at the high cost of replacing employees lost to layoffs, attrition, or resignations.
Lunch with the CEO
Few CEOs do enough to maintain good relations with one important group of stakeholders, their employees. Lunch with the CEO is one way to correct that.
Continuous Improvement Plan
Glossary definition of the business management term CIP, Continuous Improvement Process or Program
Building Your Annual Budget
Put together a budget for your department or company that you can live with next year.
Buzzword Bingo
Buzzword Bingo - a look at the latest business game and how to use it to improve your skill as a manager, from your About.com Guide to Management
Can't Listen With Mouth Open
Tip L16, You Can't Listen With Your Mouth Open
'Quality' is...
Tip L10, 'Quality' is just conformance to requirements
Learn from the others
Tip L11, Learn from the mistakes of others
Management Books You Need
A list of seven key business management books you need to read to improve your management skill and people management abilities.
Human Resources Information...
Glossary definition of the business management term HRIS, Human Resources Information System
Set an example
Tip L13, Set an example
Anyone can steer
Tip L20, Anyone can steer the ship in calm waters
He Doesn't Work Here Anymore
For employee retention employee motivation is key, like putting the right person in the right job.
A/R
glossary definition of accounts receivable(A/R)
Don't Spray The Apes
Tip Mo6, Don't Spray The Apes
Practice what you preach
Tip L17, Practice what you preach
Top People Ready To Leave You?
Are Your Top People Ready To Leave You? looks at the warning signs and suggests employee satisfaction and retention strategies
Return on Investment
Glossary definition of the business management term ROI, Return on Investment
Flatten The Pyramid
Effective use of self-directed teams can limit the effect on a business of rising incompetence.
Stock Options FAQ
Restricted Stock grants, an FAQ, frequently asked questions, about what they are and how they compare to stock option
Keep the flame alive
Tip Mo4, Keep the flame alive
Key Performance Indicators
Glossary definition of Key Performance Indicators (KPI).
Don't Limit Yourself
Tip L19, Don't Limit Yourself
Offshoring,Extreme Outsourcing
Companies have been outsourcing work for many years. This trend has been carried to an extreme in the case of offshoring - sending work and jobs to other countries where labor is cheaper.
Guaranteed Sales Increase
Guaranteed Sales Increase. Like the way that sounds? Want to know a guaranteed way to increase your sales?
Speak In Public To A Group
Some people are terrified to speak in public or in front of a group. These simple steps can help you do better at it, even if you don't like it.
Subject Matter Expert
glossary definition of the bsiness management term Subject Matter Expert, SME

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